Job Introduction

Turning Point is a health and social care provider, supporting people with mental health, learning disabilities and substance misuse issues.

An interesting and exciting opportunity has arisen in our Risk and Assurance team for a Management Information and Data Assistant to support the valuable development of management information reports. This role has been created to provide support to the Management Information and Systems Coordinator, to assist the production of high quality management information reports for the business and senior managers.

This is a fast paced environment which requires the ability to react quickly and juggle multiple tasks and projects and develop creative resolutions to respond to requests and provide the required information efficiently. 

The position offers flexible working opportunities and a supportive environment within a diverse professional team.

Role Responsibility

The successful candidate will be responsible for ensuring that all requirements of the role are fulfilled including the responsibility to:

• Support with the collection, cleaning and analysis of data both qualitative and quantitative, from various sources. Supporting the critical analysis of systems and data, analysing trends, and making information accessible and meaningful to a wide range of audiences
• Utilising systems across the department to enable robust information data gathering and appropriate use of business intelligence
• Maintaining and supporting the development of key R&A systems specifically Explore and Datix. Supporting effective data management across the team and business units via training and development of guides.
• Ensuring systems are updated as necessary and that changes are clearly communicated to all key stakeholders
• Supporting the production of management information that demonstrates compliance and quality services in accordance with regulatory standards and recognised governance processes within the team and organisation within role boundaries
• Support R&A Team’s audit programme and the management of information including: CQC, Health and Safety and Internal Quality Assessment Tool
• Support the development and maintenance of R&A dashboards in order to identify areas of good practice and hotspot services
• Maintaining the effective flow of information within the team, between the team and business units
• Maintaining confidentiality as required under GDPR when producing reports
• Contributing to the delivery of the R&A business plan by supporting the production of relevant reports to meet service, department, business, organisational and board data requirements
• This area of responsibility requires a keen interest in various types of data and a meticulous attention to detail in order to ensure our data is robust and accurate
• Supporting the Risk and Assurance help desk which provides assistance and advice to our staff and clients

The Ideal Candidate

To be considered for the role you will need:

• Previous experience of working with data systems and management of information using a variety of data sources
• Experience of co-ordinating and interpreting large volumes of information
• Excellent communication skills (written and verbal),
• The ability to communicate with a wide range of audiences
• A very good working knowledge of Microsoft Excel and data import/export.
• A keen eye for detail and the ability to spot errors
• The tenacity to investigate issues and find why something isn't reporting as expected
• Experience within the Social and/or Health Care sector is desirable but not essential as well as a working knowledge of Datix, Tableau and Explore

In order to be considered for this position, please submit an application which includes and up to date CV and a cover letter outlining your suitability for the role.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

We reserve the right to close this advert early if we receive sufficient applicants before the advertised closed date.

Turning Point