Job Introduction

INTERNAL applications only

MHLD Business Development Manager (North) 

At Turning Point, it’s our job to help people find a new direction in life. Through our person-centred approach to support, we’re now one of the country’s leading social care providers, with a turnover of over £130m p/a.

We continue to grow, and we’ve big ambitions to stay on that upward curve. Join us as a Business Development Manager for our Mental Health, Forensic, Learning Disability and Autism Services in the North of England, and you’ll help us do just that by developing new support models of support, promoting our existing models,  building fantastic market relationships and working on new business and retention bids. 

Role Responsibility

In this business-critical role, it will be your job to make sure everything we say and do is relevant, engaging and original – ensuring that our excellent track record of service delivery is noticed by Local Authority and Health Commissioners.

An experienced Business Development or Operational Manager, you will have a great track record of leading growth and development initiatives and managing essential external relationships.  You will work in partnership with operational colleagues and other senior stakeholders to co-produce service models, budgets and partnerships for open market bids and other development initiatives.  This role includes proactively developing and agreeing creative solutions outside of usual open market tender processes. 

Role Responsibilities:

• Manage and expand external customer relationships across Health and Social Care;
• Identify growth opportunities and manage a new business / contract retention pipeline;
• Develop and pitch proactive bids for new business growth;
• Create and submit written responses for new business and contract retention through open market procurement exercises;
• Lead on service model development, budgets and partnerships;
• Assist occupancy management and revenue optimisation activities;
• Participate in contract performance reviews and relevant actions;
• Project manage business development initiatives outside of revenue growth and protection activities.

The Ideal Candidate

You will have effective communication skills (both oral and written); excellent critical thinking skills; great interpersonal skills; good attention to detail; and an organised/methodical mind. Experience of managing bids/tenders/growth opportunities in the health/social care sector or in the operation of such health /social care services is essential.   Experience of accommodation-based support models is helpful.

Home working from any location with good transport links is considered for the right candidate. You must be able to travel around the North of England , the North Midlands and come into our office in Central Manchester as required.

The Ideal Candidate:

• Excellent business writing skills;
• Effective project management skills;
• Ability to remain calm and deliver under pressure to tight deadlines;
• Good problem solving and critical thinking skills;
• Minimum of 3-years’ experience in a business development or operations management role;
• Demonstrable track record of significant contributions to growing and developing a social or health care business, either in own right or as part of a wider team.

Please submit your application along with a short statement of interest with a word limit of 250 words.  

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we receive sufficient applicants before the advertised closed date.

Turning Point