Job Introduction

Fixed Term Contract – Up to 12 Months

Location: Nationwide (Home Based)

At Turning Point, we are recognised leaders in helping people recover from dependency and gain control of their lives. By providing the right support at the right time and making sure that people can find all the help they need, we have grown into one of the largest providers of substance misuse services in England.

An exciting opportunity has arisen to work in our Implementation & Transformation team, supporting new and retendered services through the implementation and transformation phases as well as working on innovative best practice projects across services including IT systems implementations. 

We’re looking for someone who has experience of implementing services and/or changes to practice.  You’ll be passionate about people and enjoy the opportunity and support to develop your skills, gain experience and be part of a large and exciting health and social care organisation.  Ideally, you’ll have a project management qualification but even without that, we’re keen to hear from you.   

Role Responsibility

Raising the bar for person-centred care, during new service implementations you'll act as the manager during the implementation and transformation phase of the new substance misuse service. You will be the day-to-day lead and support for staff, service users and wider stakeholders in relation to the implementation of the new service. Acting as an agent for change by demonstrating Turning Point’s values by leading by example, whilst ensuring they are demonstrated by all staff. Furthermore, ensuring the vision and model of service delivery is brought to life through 6 months post contract Go Live.

During retenders, you’ll work closely along side the incumbent leadership team, blending support and challenge to ensure the right changes are made in the next stage of evolution for the contract.

Outside of implementations and transformations, you’ll work across all existing services, supporting the implementation of changes in policy, best practice, systems (including IT) and service improvement/development.  These changes could be wholescale across all our substance misuse services or localised, in response to a particular service need. 

The role will be home based with a requirement to travel to services during new service implementations, retender transformations and as part of wholescale projects. 

The Ideal Candidate

• Excellent organisational, prioritisation and planning skills;
• Ability to be flexible, agile and innovative in approach to implementation;
• Excellent written and verbal communication skills enabling engagement across different business functions;
• Ability to understand operational and non operational priorities, risks and challenges;
• Ability to navigate large, complex projects;
• Able to gather, interpret and utilize data effectively to support implementation projects;

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point