Job Introduction

At Turning Point, we support people across the UK with mental health needs. As a Recovery Worker with a sector leader within mental health, you’ll make a real difference to their lives as you develop the personal, flexible and recovery-focused support plans they need to help turn things around. 

Housing Link was established in 1998 and provides an individually tailored service of community support to people aged 18 and over, living in Dacorum with a difficulty in maintaining their tenancy, or at current risk of tenancy difficulties. These tenancy difficulties will be due to mental health, learning disabilities, or problematic substance use (drugs & alcohol).

We visit people in their own homes or meet at community locations across the county and working together, we design a support package with goals that evolve with peoples changing needs and wishes. We offer high quality support that helps people take control, improve the quality of their lives and face the future with confidence

This is an outreach role so having a driving licence and access to a car is essential.

This is a full-time position and the hours are Mon-Fri 9 to 5.

Role Responsibility

People’s lives will be truly changed by you. As you support in any areas related to Housing, this could include working with homeless people as well as service users in their own home. You may be supporting with housing benefits, housing authorities, medical assessments, relocation and private landlords. You will work on a 1-1 basis with service users as well as attending a drop-in service once a week. You may be providing support to the service users' families as well.

The service runs a two hour drop in service on a Tuesday morning where people are able to attend on an ad hoc for support.

The Ideal Candidate

As well as previous experience, we also look for Recovery Workers with the IT skills needed to write up reports, and excellent communication skills – both written and verbal.

As you never know what you’re facing until you knock on the door, a calm approach and the ability to identify and manage risk will be essential too.

This is an Outreach worker position, therefore you must be able to drive, have a vehicle for work use and business insurance. Housing Link Covers whole of the Dacorum area in Hertfordshire. The ‘Housing Link’ base is in Stevenage.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we receive sufficient applicants before the advertised closing date.

Turning Point