Job Introduction

At Turning Point, we are recognised leaders in helping people recover from addiction and gain control of their lives. By providing the right support at the right time and making sure that people can find all the help they need, we have grown into one of the largest providers of substance misuse services in England and Wales.

City and Hackney is a new fully integrated adult service delivered by Turning Point. The service is delivered in partnership with Mind CHWF and London Friend and there is a focus on partnership working throughout the service to support those in the local community who need assistance to achieve their goals. We deliver treatment and support across the neighbourhoods ensuring a holistic and inclusive approach to recovery in this exciting new service.

As a Health Care Assistant you will be able to make a real difference in the lives of our service users. You will deliver interventions alongside, and under the supervision of, our nursing team to improve the health and wellbeing of our service users. Passionate about people, you’ll enjoy support to enhance your own life too, as you make the role your own in a friendly and multidisciplinary team.

Role Responsibility

The Health Care Assistant will work with our service users alongside colleagues to reduce the harms associated with alcohol and drug use. Examples of the interventions you will be supported to deliver include assessing people’s general health and identifying any concerns or needs, providing harm reduction advice and information, supporting our needle exchange delivery, undertaking tests for blood borne viruses and drug treatments, supporting our clients to monitor and take greater responsibility for their own health, supporting clients (alongside our nursing and recovery workers) as they undergo detoxification in the community. The role is varied and different every day, as we respond flexibly to the needs of our clients.

The Ideal Candidate

You will have an understanding of the health needs of users and the impact of drugs and alcohol. You will have some experience working in a health or social care setting, either paid or voluntary and a commitment to making a difference.  We also look for candidates with excellent communication skills who share our values as an organisation and can maintain a non-judgemental approach to service users even where they may make unwise decisions. We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement.

Legislation recently introduced, which will come into force on 1 April 2022 means that for our services that conduct “Regulated Activity” as defined by the CQC, require us to ensure that any applicant is able to evidence at least one COVID-19 vaccination with a planned date scheduled for the second vaccination to take place by 1^st April 2022 – therefore all offers will be made subject to candidates providing satisfactory evidence of their COVID-19 vaccination status (or relevant exemption). Details of what will amount to satisfactory evidence can be provided upon request.

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

• Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
• Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
• Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
• Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point