Job Introduction

Fixed Term Contract – Up to 12 Months + Possible Extension

At Turning Point, we are recognised leaders in helping people recover from addiction and gain control of their lives. By providing the right support at the right time, and making sure that people can find all the help they need, we have grown into one of the largest providers of substance misuse services in England and Wales. Right now, we are now looking for a talented individual to work within our community-based substance misuse services in the City of London and Hackney as a Dual Diagnosis Strategic Manager.

The service is delivered in partnership with Mind CHWF and London Friend and there is a focus on partnership working throughout the service to support those in the local community who need assistance to achieve their goals. We deliver treatment and support across the neighbourhoods ensuring a holistic and inclusive approach to recovery in this service.

Passionate about people, you’ll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So if you’re ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you.

Role Responsibility

To lead a new team focused on enhancing access to support and recovery services for the rough sleeping community in the City and Hackney area. As part of new Public Health funded project, the new service has been designed around the Neighbourhoods Model with regular localised multidisciplinary team (MDTs) meetings. You will ensure your teams practice is holistic and person centred, and is a tailored and co-produced treatment package, focusing solely on the rough sleeper’s goals. You will work to mitigate any physical or psychosocial barriers relating to service delivery being mostly building based and create a long lasting change in service delivery to the rough sleeper population.

The aims of this role is to establish longer term systemic change in the support offered to the community, you will explore how multi-agency working can provide better opportunities, access to support and pathways into housing support, primary care, substance misuse services, and more.

The Ideal Candidate

Essential Requirements:

• Substance misuse appreciation (drug and alcohol awareness).
• Knowledge/understanding of substance misuse harm reduction/recovery service delivery models.
• Commitment to customer service (promoting in the hub an empathy with clients and the need to work collaboratively with them to understand and help to meet their needs).
• Effective communication (inspiring and motivating others, listening effectively, handling challenging situations and communicating confidently with direct reports, colleagues, senior managers, commissioners and medical professionals).
• Delivering positive outcomes (coordinating plans for the hub to shape and deliver outcomes, monitoring progress and addressing emerging concerns, modelling personal accountability).
• Project Management experience.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point