Job Introduction

At Turning Point we provide services across the whole country which delivers end to end drug and alcohol treatment and support, family services, housing advice and support for those in contact with the criminal justice system, needle exchange system, and custody outreach. We are a specialist in delivering whole treatment system approaches across cities and county areas, which has led to the reduction in people falling through gaps between services and delivers improved outcomes.         

We are currently recruiting for Deputy Operations Manager to work in our substance misuse service in Wakefield, where you’ll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drugs and alcohol usage.

Passionate about people, you’ll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So if you’re ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you.

Running health and social care services as a social enterprise, we invest every penny back into our care – and our people. So, if you’re ambitious and ready for a fresh challenge, progress your career with a sector leader.

Role Responsibility

• Line management of multiple, non-clinical staff
• Contribute to the effective planning of excellent person-centred care and support plans throughout the hub that meet the needs of clients in accordance with the recovery agenda.
• Help to ensure the delivery of excellent person-centred interventions with individuals for whom we provide support within the hub.
• Help to achieve long term goals by being aware of the Substance Misuse Strategy, working with the Operations Manager to help align the service and service plan to it.
• Help to achieve the service’s financial targets, by being aware of and contributing to effective financial forecasting, budget development, control and cost effective operations within the hub, operating at all times in line with Turning Point’s financial procedures, reporting progress and escalating concerns to Senior Operations Manager.
• Contribute to growth and business development plans by assisting in the management of and, where necessary, transformation of the service in conjunction with your Senior Operations Manager, the Growth team and other stakeholders so that the contract is renewed in accordance with Substance Misuse’s strategy and business plans.

The Ideal Candidate

Essential Requirements:

• knowledge and experience of navigating the criminal justice system when providing support to the community
• At least 3 years’ experience in substance misuse treatment.
• Experience of delivering both drug and alcohol services across a range of settings or previous experience of managing an integrated drug and alcohol service.
• Experience of change management in substance misuse.
• Experience of implementing quality standards within a service.
• Experience of improving service performance and maintaining that performance within a rapidly changing environment.

About us

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point