Job Introduction

Turning Point has been providing drug and alcohol services to adults and young people in Suffolk since 2015. We aim to increase the number of substance misusing clients entering and successfully completing treatment, reduce substance related harm and improve the quality of life for our clients, their families and communities. 

Turning Point Suffolk is looking to appoint maternity cover for the position of Deputy Operations Manager.  The post is a full time, fixed term maternity contract for 1 year. 

Role Responsibility

For this exciting opportunity we seek to recruit an enthusiastic, dynamic and passionate Deputy Operations Manager who will play a pivotal role in overseeing the operational delivery of the service which provides substance misuse assessments, specialist prescribing services, BBV testing and vaccinations and a range of clinical and psychosocial interventions.

Your focus will be on ensuring the delivery of a consistently high quality service through ensuring the safe and effective running of the services throughout the county to service users, staff and visitors.  You will ensure CQC standards are met and manage improvements by identifying, planning and managing effective change. 

You will support the Senior Operations Manager to provide leadership to the multi-disciplinary team in line with Turning Point’s vision and core values.  You will also work closely with the commissioners, key stakeholders and local healthcare professionals to oversee the provision of the Suffolk Recovery Network.  You will manage Team Managers and undertake HR related duties including supervisions, appraisals, recruitment and selection and support and empower Team Managers to manage HR related queries.  You will also work closely with the Suffolk multi-disciplinary management team to ensure performance targets are met.

Turning Point is committed to the ongoing professional development of all our staff. You will receive a warm welcome, support, training, supervision and the chance to thrive in a lively and aspirational service.

The Ideal Candidate

• Proven track record of managing clinical and psychosocial services for people with substance misuse issues
• Previous experience of managing managers
• Previous experience of managing all aspects of a service contract
• Experience of managing multiple priorities
• Excellent communication skills and partnership working
• Experience of managing services across multiple locations
• Knowledge and experience of CQC would be advantageous
• The legal right to work in the UK

About us

About Us

Why Turning Point?
 

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?
 

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:
 

 Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
 

 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to purchase additional holidays
 

 Flexible benefit options including cycle to work schemes and season ticket loans
 

 Competitive pension and life assurance schemes
 

 Employee assistance programme and access to online health and wellbeing support
 

 Flexible working patterns to support work-life balance
 

 Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

Turning Point