Job Introduction

Do you want to use your business acumen, performance analysis and improvement skills for good? Turning Point is a large Social Enterprise supporting around 100,000 marginalised and disadvantaged people across the country each year. We need a passionate and experienced person to take on the full-time role of Data and Performance Analyst - supporting our Suffolk, London and South East Integrated Substance Misuse Treatment Services, and beyond as part of our Insight team.  Being based in our HQ at Standon House, London you do not need to have experience working in health and social care or with substance misuse and public health data sets, although knowledge in these areas would be advantageous.

Role Responsibility

The role would suit an individual with any form of data related background or interest and a knowledge of client information systems. Primarily, you’ll be experienced in the preparation and command of large volume data, able to navigate databases and Excel with ease, in order to compile engaging data which can drive performance, tell the story, and really add value for the service, its staff, and its service users. Working with the Regional Performance Lead you will need to know how to convert a complex problem in to a manageable (bite-sized) solution. This includes collaboration with others in and out of the organisation to agree the logical/best approach. You will need to respond to regular and ad-hoc reporting requirements which cover varied audiences from team level, to senior management team and up to commissioner level.

The Ideal Candidate

We require you to be interested in the local, regional and sector competitors. You will help provide information to improve the operational effectiveness and, consequently improve the quality of lives for the people we support. You will help find improvements in how we run services and our internal system with a broad business analysis lens. You will help us demonstrate the impact of the treatment and support we deliver, including the Social/Societal value of what we do.

As part of the Central Support team based in London, you will be required to work at our main office in Standon House, however due to the current health situation; you will be working from home and will be equipped with a laptop and the necessary external drives etc to work. You will need a quiet and confidential place to work at home with a good broadband connection.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point