Job Introduction

Data & Performance Analyst (Performance Support Worker)​ - City & Hackney Rough Sleepers Service

Location: Hackney

Hours: Full time - Fixed Term to 31^st March 2022

Salary Band:  18-20k per annum plus inner London weighting (dependent on experience)

Do you want to use your business acumen, performance analysis and improvement skills for good? Turning Point is a large Social Enterprise supporting around 100,000 marginalised and disadvantaged people across the country each year.

 We need a passionate and experienced person to take on the role of Data and Performance Analyst working within our Rough Sleeping Project.

Funded by the PHE Rough Sleeping Drug and Alcohol Treatment Grant 2020/21, Turning Point are part of a new multidisciplinary service who will work across City and Hackney to meet the specific complex needs of rough sleepers. Currently funded until the end of 21/22, we are looking for someone ideally with knowledge and experience of working within health, social care or housing.  Knowledge of substance misuse and public health data sets would also be advantageous. 

Role Responsibility

Based in our Hackney Service you will be working in close partnership with key partners, stakeholders and commissioners. You will play a key role in an innovative new service that will bring together substance misuse treatment, housing, outreach, GP and mental health services to respond to the needs of the community in challenging circumstances.

Reporting to the Regional Performance Lead you will work closely with the Project Managers and key responsibilities will include:

• Coordinate and collate data and information across multiple service providers including local rough sleeping services
• Monitoring, analysis and reporting, including data submissions
• Data quality work
• Work flexibly to meet the needs of a new and dynamic project
• Some administrative tasks which may include data entry

The Ideal Candidate

The role would suit an individual with any form of data related background or interest and a knowledge of client information systems. Primarily, you’ll be experienced in the preparation and command of volume data, able to navigate databases and Excel with ease, in order to compile engaging data which can drive performance, tell the story, and really add value for the service, its staff, and its service users. With the Regional Performance Lead you will need to know how to convert a complex problem in to a manageable (bite-sized) solution. This includes collaboration with others in and out of the organisation to agree the logical/best approach. You will need to respond to regular and ad-hoc reporting requirements which cover varied audiences from team level, to senior management team and up to commissioner level.

We require you to be interested in the local, regional and sector competitors. You will help provide information to improve the operational effectiveness and, consequently improve the quality of lives for the people we support. You will help find improvements in how we run services and our internal system with a broad business analysis lens. You will help us demonstrate the impact of the treatment and support we deliver, including the Social/Societal value of what we do.

Interviews will be held on Friday 5^th March 2021 via Microsoft Teams.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

We reserve the right to close this advert early if we receive sufficient applicants before the advertised closed date.

Turning Point