Job Introduction

Fixed Term Contract to March 2025

Do you want to use your business acumen, performance analysis and improvement skills for good? Turning Point is a large Social Enterprise supporting around 100,000 marginalised and disadvantaged people across the country each year.  We need a passionate and experienced person to take on the Data and Performance role supporting our City & Hackney Integrated Substance Misuse Treatment Service. As part of our Insight team you will also have a key role in our Rough Sleeping Project.  You do not need to have experience working in health and social care or with substance misuse and public health data sets, although knowledge in these areas would be advantageous. 

Role Responsibility

Currently funded until 31^st March 2025, you will be based in our Hackney Service. Reporting to the Regional Performance Lead you will work closely with the Project Managers and key responsibilities will include:

• Coordinate and collate data and information across multiple service providers including local rough sleeping services
• Monitoring, analysis and reporting, including data submissions
• Data quality work
• Some administrative tasks which may include data entry

We require you to be interested in the local, regional and sector competitors. You will help provide information to improve the operational effectiveness and, consequently improve the quality of lives for the people we support. You will help find improvements in how we run services and our internal system with a broad business analysis lens. You will help us demonstrate the impact of the treatment and support we deliver, including the Social/Societal value of what we do.

The Ideal Candidate

The role would suit an individual with any form of data related background or interest and a knowledge of client information systems. Primarily, you’ll be experienced in the preparation and command of large volume data, able to navigate databases and Excel with ease, in order to compile engaging data which can drive performance, tell the story, and really add value for the service, its staff, and its service users. Working with the Regional Performance Lead you will need to know how to convert a complex problem in to a manageable (bite-sized) solution. This includes collaboration with others in and out of the organisation to agree the logical/best approach. You will need to respond to regular and ad-hoc reporting requirements which cover varied audiences from team level to senior management team and up to commissioner level.

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point