Job Introduction

At Turning Point, we are recognised leaders in helping people recover from addiction and gain control of their lives. By providing the right support at the right time and making sure that people can find all the help they need, we have grown into one of the largest providers of substance misuse services in England and Wales.

We are currently recruiting for a Data Analyst to work in our Leicester City Substance Misuse Service, where you’ll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drugs and alcohol usage. It is a junior data analyst role; experience of Excel is essential, but no other programming languages/systems.

Role Responsibility

An exciting, newly created role, the Data Analyst will be expected to support Turning Point’s Alcohol Care Team (ACT) within the Leicester Royal Infirmary with a variety of data and administrative tasks.

As Data Analyst you will hold responsibility for the collation and submission of data and performance reports for the ACT team. You will work across different data systems to source the required information and as such should be confident in using different IT systems to extract data. You will need to use your analysis skills to understand, interpret and present the data. Additionally you will also be expected to input referrals and treatment data to the patient information systems and compile reports for activity, quality and outcome data and carry out audits, liaising with other staff as appropriate.

The Alcohol Care Team (ACT) will support and advocate adherence to evidence based clinical practice in the area of alcohol dependency and misuse to ensure the provision of exemplary, evidenced based, integrated alcohol services for patients. Working closely with the existing University Hospitals Leicester NHS Trust (UHL) staff to develop, implement and promote ACT’s evidence-based alcohol withdrawal management protocols and act as point of contact for a cross-site, multi-disciplinary team of colleagues involved in the management and prevention of the physical and psychosocial adverse consequences of alcohol misuse.

Key responsibilities will also include to support the development of protocols, care pathways and educational tools to ensure appropriate referral to community-based alcohol services at Turning Point, with a focus on avoiding unnecessary hospital admission.

The Ideal Candidate

You will need to be an experienced administrator or data analyst with good organisational skills and a flexible attitude to work. Ideally you would be looking for a full-time role, but a minimum of 30 hours per week would be considered. The role will be based at Leicester Royal Infirmary but will also require working at Turning Point’s City Centre Hub as required. As the role progresses, it may be possible to undertake hybrid work (i.e. working from home.)

Essential Requirements:

• Much of the work will be using Excel to collate, clean and present data from both the NHS and Turning Point, so a firm grasp of Excel is essential
• Experience with other Microsoft Office packages: Word, Powerpoint, Outlook.
• Experience of compiling reports, carrying out audits, basic data analysis

Desirable skills/experience:

• Experience of data analysis / administrative duties in a health/social care organisation
• Awareness of health issues relating to substance misuse.

This role does not require any knowledge or experience of systems/languages such as Python or SQL, as these will not be used.

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point