Job Introduction

At Turning Point, we support people across the UK with Substance Use issues. Your administration skills will make a real difference to the lives of people we work with. Based at our HMP Thameside substance misuse service, you will provide a range of administrative tasks and support to deliver person–centred services that enable our service users to achieve their potential.

The role is based at HMP Thameside, a Category B male prison in South London. At HMP Thameside, we provide an integrated model of psycho-social and clinical support, which is evidence based and focused on meeting complex individual needs.

The role's core hours are Monday to Friday. As the role is based within HMP Thameside, you will need to gain full clearance for working in prison (including both DBS and MOJ clearance checks).

As a Data Administrator we offer a starting salary of £25,358 + £3,633 ILW rising each year in line with our pay progression salary bands, rising to £29,665 per year + £3,633 ILW. (Dependent on experience you may be offered a starting salary above the initial starting salary).

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Whether you are looking to progress into a management and leadership role at Turning point we will support and encourage you on your career journey.

Role Responsibility

•PHE (NDTMS / DET inputs and upload compliance to MOJ standard and linked to PHOF compliance framework)

•Review of PHOF modules (Clinical and Psycho-social)

•Monthly / Quarterly reporting

•Trend analysis

•Retrospective matching of data

•Produce Tower Hamlets TTG data reports (Including weekly activity)

•Produce Hackney TTG data reports (Including weekly activity)

•Monitoring of Tower Hamlets and Hackney uploaded data to ensure compliance (Post 21day release)

•Monthly meeting with Tower Hamlets and Hackney data leads to review performance

•Leading on ensuring efficient administrative processes within the service;

•Overseeing the local financial system including purchase orders and petty cash;

•Overseeing local health and safety systems and records;

•Leading on stock management and ordering;

•Overseeing and providing administrative services including reception services, telephone support, referrals, correspondence and general administrative support;

•Providing regular monitoring and measurement statistics and carrying out data validation and accuracy checking exercises;

•Compiling data for audit and outcome monitoring purposes;

•Ensuring accurate records are maintained of meetings within the service

•Ensuring all activities completed are appropriately documented on client electronic case record

•Engaging and contributing fully with the training and development on offer

•Reviewing your own performance and development needs, taking in part in competency assessment to identify further training and development requirements.

The Ideal Candidate

Essential :

•Ability to be able to understand and interpret data

•Anticipate service / partner performance needs based on available data

•Make recommendations to service lead on performance trends / corrective requirements

•Ability to use Microsoft office applications to a high standard

•Ability to work as part of a team, demonstrating support to other team members and other teams

•Good written and oral communication skills

•Customer focused approach to both internal and external customers  

Desirable :

• Previous experience of working in a health and social care setting

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point