Job Introduction

At Turning Point, we support people across England with mental health issues. We make a real difference to their lives as we introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training and education you need to progress in your career with us.

Nottingham Crisis Sanctuary will be offering four drop ins a week in Nottingham City Centre and Beeston. We will be working closely with individuals who are experiencing a mental health crisis, psychological and emotional distress. 

The service operates in the evening and at weekends between the hours of 5.30pm and 12.30am.

This is a part-time role - 28 hours per week.

Role Responsibility

The main purpose of the role is to support the team to assist individuals to address and de-escalate their immediate crisis experience in a safe, friendly setting. 

Your role will be to deliver a high quality person centred service in line with the service specification and prepare for internal and external service monitoring and audits.  You will work as part of a small team in delivering the service.

The role will require you to offer support face to face and remotely by telephone or online.

The Ideal Candidate

You will be able to demonstrate a good knowledge and value base in mental health and related issues. You will have excellent verbal and written communication skills with the ability to tailor the message to the audience.

You will be confident in working with information technology on a range of software applications.

You will be able to deliver a range of treatments and interventions in a person centred, non-judgemental manner. You will have the ability to deal effectively and calmly with challenging situations.

Due to the late closing time of the service, access to your own transport is desirable.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive Learning and Development opportunities - we are Investors in People Silver accredited
• 28 days holiday, increasing with each year of service until 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including, bike to work schemes and season ticket loans
• Competitive Pension and Life Assurance scheme
• Employee Assistance Programme and access to online Health and Wellbeing support
• Flexible working patterns to support work/life balance
• Access to a wide range of discounts including Cinema, Groceries and Gym.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. 

Turning Point