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Crisis Cafe Team Leader - Internal Applicants only

Please Note: The application deadline for this job has now passed.

Job Introduction

At Turning Point, we support people with Mental Health, Learning Disabilities and Substance Misuse across England. 

Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress with us.

The successful candidate will work as a part of a team based at Evergreen House, Leicester, Leicestershire & Rutland Crisis House.

Role Responsibility

You will be responsible for developing and delivering the community aspect of the Leicester, Leicestershire & Rutland Crisis House Service. This will be achieved by establishing and managing a range of community based outreach settings, the aim of which is to provide person-centred emotional support and signposting to individuals who are experiencing a mental health crisis.

An integral aspect of the role is to develop and maintain effective partnerships with a range of other agencies across the county and organisation in order to promote and maintain a cohesive approach to crisis management.

You will be required to design, deliver and review a range of crisis interventions, including a group work across the outreach provision.

You will have line management responsibility for a team of 4-6 Recovery Workers and Peer Support Workers.

The Ideal Candidate

You need to have a good understanding of the challenges experienced by people with mental health difficulties and associated complex needs.

We are looking for candidates with experience of supervising a team and of working towards achieving individual and team objectives.

Ability to work in a recovery orientated, person centred and non-judgemental manner is essential.

You need to have a proven track record in managing incidents of verbal and physical aggression.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

  • Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
  • 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
  • An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
  • Flexible working solutions to support your work-life balance
  • Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
  • Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
  • A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
  • Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
  • Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
  • A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point

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