Complex Needs Support Worker – Manor Road
Do you have a caring nature? Are you looking to make a difference to people's lives? Do you want to work in an environment where no two days are the same? Are you flexible with your working hours? Can you see yourself providing care to adults who need your support?
If you have answered a big YES to these questions we would love to hear from you.
At Turning Point, we support people with Learning Disabilities across England.
As a Support Worker, you will make a real difference to residents' lives as you improve their daily living skills. Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress with us.
Where will I be working?
You will be working at our Manor Road service in Carlisle.
You will form part of a team, providing 24 hour support to one our services users, with complex needs, learning disability and physical disability.
The Support Worker role is varied and the team is committed to enabling people to live a full life. The nature of people’s needs can extend to fully supporting people with all aspects of daily living; personal care, cooking, medication, cleaning and budgeting, to enabling people to go shopping, access employment and education, attending regular social events, with the people we support encouraged to try new experiences. We tailor our services to enable people to be as independent as possible.
Staff will empower people to have a wide range of experiences and to get the best out of all that they do to enjoy life.
What will I be doing?
This is a hands-on job in which no two days are the same. Your duties will include:
- promoting the independence of people we support
- supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday
- arranging activities in the home and in the local community
- developing residents' life skills and personal interests
- helping residents stay safe and healthy
- assisting with personal care needs
- manual handling
- supporting people with medication
- ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements.
The Ideal Candidate
What skills and qualities do I need to have?
- passionate, caring and enthusiastic
- Previous experience with complex needs, in a support worker or care role
- flexible, patient and non-judgemental
- a great team player with lots of energy
- able to demonstrate good communication skills
- able to complete the physical aspects of the role such as manual handling where needed
What Benefits Will I Receive?
Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work.
We understand reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our Total Reward package that includes:
- Comprehensive opportunities to learn and develop, so we can invest in your future – we have a silver accreditation from Investors in People
- Access to Blue Light Card discounts as well as exclusive discounts to Turning Point employees, on mobile phones, gym memberships, shopping and much more
- Flexible working solutions so we can support your work-life balance
- 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays and spread the cost
- Access to free financial education, counselling, occupational health, and advice services – some of which your family can use too – to support your total wellbeing
- Free life cover of up to 3x annual salary and a competitive Pension scheme to support your savings and security
- Recognition awards to recognise colleagues’ inspirational work and dedication
- Flexible benefit options including Cycle to Work schemes and interest-free Season Ticket Loans
As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:
- Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
- Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
- Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
- Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics