Job Introduction

At Turning Point we provide services across the whole country which deliver end to end drug and alcohol treatment, and support for those in contact with the criminal justice system. We are a specialist in delivering whole treatment system approaches across cities and county areas, which has led to the reduction in people falling through gaps between services and delivers improved outcomes.   

Turning Point’s approach is based on integrating substance misuse recovery services with healthcare and housing to provide a single simple pathway. We use assertive outreach to provide our services- the service is based not in our hubs but on the street, in criminal justice settings and in peoples own homes. Central to our approach is our community integration model ‘Get Connected’ which we use to engage local residents through developing meaningful activity programmes and promoting the sense that everyone has a purpose, that their needs can be met and that they are valued members of the community.

Role Responsibility

The role of a complex needs navigator is to be the face of Turning Point by outreach and to ensure that local residents with complex needs receive enhanced support to access treatment and wider services as part of their journey. Building motivation and inspiring our service users with your belief in the possibility of recovery will be central to the role.

The Ideal Candidate

We seek candidates who either have a passion for working in Homelessness, Reducing Reoffending or in Substance Misuse. This role will involve assertive outreach and providing imaginative, person-centred packages of care to individuals with entrenched complex needs.

You will also write reports, maintain accurate records and actively promote the rights and responsibilities of service users. You will also need a good understanding of the recovery agenda and of combining clinical and psycho-social support tools for maximum effect.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point