Complex Care Support Worker
Job Introduction
Please note this role is not eligible for sponsorship.
Could you see yourself supporting us to live fulfilled lives? Do you enjoy going on day trips, cinema trips and coffee & cake afternoons? Would you be able to inject some liveliness into the boring tasks we need a little support with such as cleaning and cooking? Can you see yourself encouraging us to build relationships with people in our local community and helping us maintain relationships with those important to us?
In this service we would like someone who can communication in many different ways, someone who is friendly, respects other and helps us look our best at all times with a smile on their face.
Does this sound like you, if so we would love to meet you!
At Turning Point, we support people with Learning Disabilities across England.
As a Support Worker, you will make a real difference to people's lives as you improve their daily living skills. Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress with us.
Where will I be working?
Our service in Thurcroft needs people who are team players and can inspire individuals with a learning disability to remain independent. No one day is the same and duties will vary from support with day to day living, to supporting individuals to attend doctors' appointments, helping with medication and personal care as well as lots of fun, like days out and holidays. It's a busy role, with a moderate requirement to support with manual handling, and you must be able to work on a Rota basis to provide some weekend and night cover.
We use a digital social care record system, to support daily recording, which will make your day-to-day tasks easier and allows you to spend more time with the People We Support.
Training and Development
We offer training to all those who want to develop their skills and competencies not just in the care sector but in other areas too.
- Level 2 and 3 Lead Adult Care Worker
- Level 3 Operational Team Leader
Please note training will be offered after your probation period ends which is 6 months. Once you begin your training with us you will have your own coach who will support you through your programme.
Shift Patterns
The support is a 24 hour service, therefore flexibility is essential. You will be working a range of shifts from 7:00/8:00 am to 2:00/3:00pm and 2:00/3:00pm to 9:00/10:00pm,sleep ins or waking nights, some weekends.
Please note that working hours may vary from home to home.
Role Responsibility
What will I be doing?
This is a hands-on job in which no two days are the same. Some of your duties will involve:
- Promoting the independence of people we support
- Supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday
- Arranging activities in the home and in the local community
- Developing residents' life skills and personal interests
- Helping residents stay safe and healthy
- Assisting with personal care needs
- Manual handling
- Supporting people with medication
- Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements
- Supporting with Hydrotherapy
The Ideal Candidate
What skills and qualities do I need to have?
Whilst knowledge of learning disabilities and complex needs would be beneficial, it isn't essential. What is essential is that you are:
- Passionate, caring and enthusiastic
- Flexible, patient and non-judgemental
- A great team player with lots of energy
- Able to demonstrate good communication skills
- Able to complete the physical aspects of the role such as manual handling
- Willing to learn and complete training
About us
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:
- Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
- 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy additional holidays and spread the cost
- An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
- Flexible working solutions to support your work-life balance
- Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
- Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
- A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
- Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
- Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
- A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!
Turning Point