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Clinical Services Manager - City & Hackney

Job Introduction

At Turning Point, we support people with substance misuse issues across the country. As a community based Clinical Services Manager in our City & Hackney service, you'll make a real difference to their lives of those experiencing difficulties from drugs and alcohol use.

Passionate about people, you’ll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So, if you’re ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you.

Role Responsibility

As a Clinical Services Manager, your vital role will involve a wide range of clinical duties, overseeing the prescribing and wellbeing clinics, completing audits and supporting safeguarding. You will also take the lead for aspects of the clinical governance of the service and some key performance indicators. You will lead your team to deliver the same high standards that you do, by providing clinical supervision to nurses, completing appraisals, delivering training and of course, ensuring that all they do is in line with the clinical code of conduct.  A portion of your role will be providing a level of clinical interventions reflecting your high level of clinical skills and expertise

As a member of the service senior leadership team, you will have a real opportunity to help shape service delivery and contribute to delivering clinically excellent services.

The Ideal Candidate

An inspiring role model, we'll expect you to already have experience in a drug and alcohol setting. Building relationships with colleagues, commissioners and service users alike will be a big part of what you do, we’re also looking for a Clinical Services Manager who can confidently engage and influence people.

A working knowledge of safeguarding, substance misuse issues and legislation is key – as is the ability to recognise indicators of substance misuse and the issues that service users might face.

The role requires a high level of experience within the problematic substance use field, although desirable if you are not a qualified NMP we will support you in gaining this qualification.

In addition to the above we are seeking to appoint an individual who can also bring Turning Point’s core values to the role:

  • We believe that everyone has the potential to grow, learn and make choices
  • We all communicate in an authentic and confident way that blends support and challenge
  • We are here to embrace change even when it is complex and uncomfortable
  • We treat each other and those we support as individuals however difficult and challenging
  • We deliver better outcomes by encouraging ideas and new thinking
  • We commit to building a strong and financially viable Turning Point together

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

  • NMC Registration Renewal fee paid for
  • Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
  • 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost
  • An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
  • Flexible working solutions to support your work-life balance
  • Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
  • Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
  • A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
  • Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
  • Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
  • A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point


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