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Bank Support Worker

Job Introduction

Would you like to be part of a small and highly specialised service which is committed to supporting me in my home and in the community?

Would you like to involve and support me to be as independent as possible?

Would you like to be well trained and well supported, and know that you are making a positive difference every time you go to work?

About Me

I am looking for individuals to support me here at Rix House Residential care home in Keighley and in my local community. I am a male in my 60’s with a diagnosis of Cerebella Ataxia, Brain Atrophy and Small Vessel disease all of which are different forms of brain conditions; I also have moderate learning and physical disabilities. I can also present with some complex behaviours of concern on a daily basis.

It is important to me, that I have a staff team that understands my various conditions and are patient and understanding towards me. I need a consistent approach with my support and need encouragement throughout the day to help me with me with my eating and drinking, personal hygiene, moving and handling and other activities that I may like to complete. It is also important to let me progress at my own pace and for staff to be able to recognise when I need space.

Communication is very important to me, and staff must get to know me well and understand my communication preferences, I sometimes like to have a laugh and a joke with you.

I enjoy lots of activities in and out of the community but currently due to the coronavirus I am unable to go out into the community as often as I like. I like to play my guitar, connect four, watching videos and listening to music. I like to be supported in doing some gardening when the weather is nice and play ball games when the weather is nice. I would like to be able to develop a good relationship with my support team so I can feel safe in the community when I eventually get to go out more frequently.

I have a very proactive, positive and close relationship with my sisters who are very involved with me.

Role Responsibility

Rix House is a large Residential Care Home in Keighley, West Yorkshire and we have high expectations for our staff. You will receive all the necessary training to support me and this will take place locally in either Keighley or Bradford (Covid – 19 restrictions permitting). 

About the role

  • I need staff who are patient and understanding.
  • Communication is extremely important to me.
  • The role will include supporting with my personal hygiene needs.
  • The role will include supporting me in my own home and in the community with activities I like.
  • The role will include supporting me throughout the day with eating and drinking.
  • You will be required to support me to take medication when required.
  • You will be required to work alongside specialists, family and other staff at Rix House in my multi-disciplinary team.

The Ideal Candidate

You should be;

  • Experienced in supporting people with learning and physical disabilities.
  • Be resilient, patient and understanding. It may take a while to be able to develop a strong bond with me.
  • Be consistent in your support approach.
  • Be able to use language effectively to enable me to widen my opportunities and understanding.
  • A full driving licence would be desirable but not essential.

You should have

  • The right attitude!
  • A good attendance record.
  • The ability to work well as part of a team, and with other professionals involved in my support.

Training and Development

We offer training to all those who want to develop their skills and competencies not just in the care sector but in other areas too.

  • Level 2 and 3 Lead Adult Care Worker
  • Level 3 Operational Team Leader

Please note training will be offered after your probation period ends which is 6 months. Once you begin your training with us you will have your own coach who will support you through your programme.

Average potential earnings are £23,949 based on 37 hours.

*Potential average earnings are a culmination of colleagues working additional shifts and where applicable sleep ins**

** sleep ins are not required in all services

***not all colleagues will work overtime and therefore potential earnings will differ


About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

  • Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
  • 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
  • An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
  • Flexible working solutions to support your work-life balance
  • Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
  • Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
  • A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
  • Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
  • Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
  • A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

Turning Point


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