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Bank Support Worker

Job Introduction

Are you looking for a rewarding job, making a real difference to people's lives and supporting them to achieve their goals? Can you see yourself providing support to adults and help to improve their independent living skill and lead a meaningful and active life.  

If you have answered YES to any of these questions, we would love to hear from you.

Before going through the pain of completing an application form, why not give Natasha a call on 07815 015073 for an informal chat? If it feels right, she will arrange an interview for you and then we’ll take it from there.

If you want to know more, read on

As a Support Worker, you will make a real difference to people’s lives. You may also make a positive difference to your own life.  We are passionate about people including our staff.  You will receive bespoke training and development opportunities. 100% of our management team in Northumberland began their career with Turning Point as a support worker.   We realise though that not everyone wants to climb the ladder which is perfect too - many of our staff have remained happy in a support worker roll for over 15 years.

Role Responsibility

Where will I be working?

Our service in Berwick provides a 24-hour supported living service on the outskirts of a historic costal town with good access to public transport. We support 6 amazing characters who are very individual in their own right. 

What will I be doing? 

You will be encouraging the people we support to live life to their full potential. This will include a variety of community activities, promoting and developing their daily living skills, supporting with medication and health appointments, supporting to manage their personal budgets. 

Working Patterns

This is a 24-hour service, therefore we can be flexible to meet your preferences where possible. A good work / life balance is important to us all and we do require people to take their share of working weekend and evenings.  We have short days, long days and sleep-ins are available but not an essential requirement.  Our rota is published 8 weeks ahead so you can plan your life too!

The Ideal Candidate

What skills and qualities do I need to have?

Whilst knowledge of learning disabilities and or autism may be beneficial, it isn't essential. We have great mentors with a wealth of experience. 

What is essential is that you are prepared to mirror our vision and values.

Our vision and values are the heart of Turning Point; they are the essence of who we are, what we do and why we are here.

Our Vision To constantly find new ways to support more people to discover new possibilities in their lives The quality of our services means everything to us. The people we work with inspire us and in turn we look for new ways to inspire change. We owe it to the people we work with to grow and shape the future, because we believe in what we do.

Our Values

We believe that everyone has the potential to grow, learn and make choices.

We all communicate in an authentic and confident way that blends support and challenge.

We are here to embrace change even when it is complex and uncomfortable.

We treat each other and those we support as individuals however difficult and challenging.

We deliver better outcomes by encouraging ideas and new thinking.

We commit to building a strong and financially viable Turning Point together.

About us

What benefits will I receive?

Being a member of our bank is a fantastic opportunity to work flexibly around your existing commitments, giving you control over when you want to work in order to suit your own circumstances. But not only that – being employed by Turning Point will also give you access to many of our rewards! Here are some of the great benefits you’ll be eligible for: 

  • Comprehensive learning and development opportunities so we can invest in your future, with a blended approach of self-lead learning, experiential learning or more formal learning opportunities
  • An annual leave entitlement that accrues as you work, to the equivalent of 29 days a year
  • An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
  • Flexible working solutions to support your work-life balance
  • Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
  • Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
  • A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
  • Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
  • Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
  • A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

Turning Point

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