Job Introduction

At Turning Point, we support people across England with mental health issues. As a Support Worker, you’ll make a real difference to their lives as you introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities. Passionate about people, you’ll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training and education you need to progress in your career with us.

We are looking for a dedicated support worker to join our established and experienced team at Wilbraham Road where we work with people experiencing severe and enduring mental health problems who have stepped down from hospital.

Raising the bar for people-centered service, you’ll enable people to learn the skills and knowledge they need to understand and manage their own situation more independently. No matter how complex someone’s mental health needs, you’ll provide support that helps individuals to decrease isolation, integrate into the community and make the most of every new opportunity.

Role Responsibility

As a part of our team at Wilbraham Road, you will work one-to-one (as well as in groups) with service users, preparing person centered support plans and gaining a full understanding of their needs and concerns. Helping them with everything from their benefits to booking medical appointments, you’ll need to love talking to people with different needs, be interested in helping them and possess a deep level of empathy, understanding and patience.

The Ideal Candidate

We’re looking for a Support Worker who knows how to build close relationships and gain people’s trust quickly. You don’t need any formal qualifications as full training will be given, although a minimum of 12 months experience in a similar role would be a big advantage. What is essential is that you have an awareness of mental health problems and can bring with you the flexibility to work in a 24-hour shift pattern including evenings, weekends and sleep-in shifts. In return, you’ll be supported with outstanding training and career development opportunities.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive Learning and Development opportunities - we are Investors in People Silver accredited
• 28 days holiday, increasing with each year of service until 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including, bike to work schemes and season ticket loans
• Competitive Pension and Life Assurance scheme
• Employee Assistance Programme and access to online Health and Wellbeing support
• Flexible working patterns to support work/life balance
• Access to a wide range of discounts including Cinema, Groceries and Gym.

Turning Point