Job Introduction

At Turning Point, we support people across the UK with substance misuse problems. As a Bank Support Worker, you’ll make a real difference to their lives as you provide support and advice to help each and every one of our service users achieve their potential. Passionate about people, you’ll enjoy the scope and support to enhance your own life too, as you make this role your own as part of a hard-working and friendly team.

Role Responsibility

As one of our Bank Support Workers, you’ll be 100% committed to making sure that people with substance misuse problems have the best start at the very outset of their journey to independent living. So, in this hands-on role, you’ll support people to perform a wide range of day-to-day activities through one-to-one key work, psychosocial interventions including one-to-one and group work, harm reduction advice/interventions and working with treatment providers and other partners to support involvement in the local community.

The Ideal Candidate

You’ll need a good knowledge of issues related to substance misuse, as well as a genuine passion for the field. Although previous relevant experience, on either a voluntary basis or as a paid employee is preferable, most important is that you’re flexible, patient and able to view situations from a service user’s perspective. As you’d expect, good moral values will be key. Situations can sometimes be difficult and challenging, so you’ll need to be non-judgemental, with a sensitive approach and a good understanding of how to meet complex needs related to substance misuse. At a practical level, you’ll need good IT and communication skills.

About us

What Benefits Will I Receive?

Being a member of our bank is a fantastic opportunity to work flexibly around your existing commitments, giving you control over when you want to work in order to suit your own circumstances. But not only that – being employed by Turning Point will also give you access to many of our rewards! Here are some of the great benefits you’ll be eligible for:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People
• An annual leave entitlement that accrues as you work, to the equivalent of 28 days a year
• Access to Blue Light Card discounts as well an exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

• Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
• Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
• Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
• Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point