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Bank Support Worker- 3 and 4 Cuthberts Close

Please Note: The application deadline for this job has now passed.

Job Introduction

Do you have a caring nature? Are you looking to make a difference to people's lives? Do you want to work in an environment where no two days are the same? Are you flexible with your working hours? Can you see yourself providing care to adults who need your support? 

If you have answered a big YES to these questions we would love to hear from you!

Turning Point takes pride in the services we provide. There is one vision that everyone shares at Turning Point, which is held together by our values. These include believing in potential, communicating in a confident way, embracing change and treating each other as individuals.

We run our services on a not-for-profit basis. We invest every penny back into our services - and, our people. So, if you are enthusiastic, motivated and committed to supporting people with learning disabilities to live fulfilling lives, Turning Point is for you.


About the people you will be supporting:

3 Cuthbert's Close

We are a group of 3 people with learning disabilities who have lived together for a number of years. We enjoy spending time together but also have individual interests, to which we need support to be able to take part in.  At 3 Cuthbert’s Close, we have room for 1 more individual to live with us when we find people that have similar interests and support needs that would like to move in. 

4 Cuthbert's Close

We are a group of 3 people with learning disabilities who live together in a home that has rooms for 1 more person. We enjoy spending time together but also have individual interests, to which we need support to be able to take part in.

We like to have visits from our families and friends and we like to be supported in a way that ensures that we live as independently as possible.  We sometimes need 1-1 support to enable us to attend local social activities such as visiting parks or going out for meals or for shopping.  This is very much a hands-on job where no two days are the same.

Desirable but not essential – At 3&4 Cuthbert’s close you will be supporting people that have learning disabilities, mental health illness and communication needs. The desirable candidate would need to have experience of supporting people that use behaviour as means to communicate in a working environment.

Training and Development

We offer training to all those who want to develop their skills and competencies not just in the care sector but in other areas too.

  • Level 2 and 3 Lead Adult Care Worker
  • Level 3 Operational Team Leader

Please note training will be offered after your probation period ends which is 6 months. Once you begin your training with us you will have your own coach who will support you through your programme.

Shift Patterns may look like this:

This is a bank contract, if you lead a busy life and want to pick up a few shifts here and there, this would be ideal for you. We have a wide range of shifts including mornings, afternoons, nights and weekends. 

Please note that working hours may vary depending on the needs of the individuals.

Role Responsibility

Daily support we need from you:

  • Assisting with our personal care needs
  • To prepare food for us or with our involvement when we want
  • Support us with our food and drinks
  • Manual handling
  • Supporting us with medication including creams and lotions
  • Ensuring our record keeping is maintained to the highest standard, this will include finance records as these will be audited
  • Help us to manage our money safely
  • To help us keep our home clean and tidy
  • Ensuring our health and safety is maintained

The Ideal Candidate

Whilst knowledge of our learning disabilities and complex needs would be beneficial, it is not essential; what is essential is that you are:

  • Passionate, caring and enthusiastic
  • Flexible, patient and non-judgemental
  • A great team player with lots of energy
  • Able to demonstrate good communication skills, including understanding non-verbal communication
  • Able to complete the physical aspects of the role such as manual handling where needed
  • Transferable experience of helping people to manage anxiety

If this describes you we would love to hear from you.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.


What benefits will I receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work.

We understand reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our Total Reward package that includes:

  • Comprehensive opportunities to learn and develop, so we can invest in your future – we have a silver accreditation from Investors in People
  • Access to Blue Light Card discounts as well as exclusive discounts to Turning Point employees, on mobile phones, gym memberships, shopping and much more
  • Flexible working solutions so we can support your work-life balance
  • 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays and spread the cost
  • Access to free financial education, counselling, occupational health, and advice services – some of which your family can use too – to support your total wellbeing
  • A mileage claim scheme
  • Free life cover of up to 3x annual salary and a competitive Pension scheme to support your savings and security
  • Recognition awards to recognise colleagues’ inspirational work and dedication
  • Flexible benefit options including Cycle to Work schemes and interest-free Season Ticket Loans
  • *any local benefits to team or area added in by manager e.g. team meals, free parking

RAF scheme statement such as “Are you already an employee at Turning Point and can think of someone perfect for this role? Successfully recommend a friend as a new colleague and get a £200 bonus!”


As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

  • Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
  • Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
  • Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
  • Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

Turning Point

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