Job Introduction

Advanced Recovery Practitioner - Families and Complex Needs

Are you looking for a new challenge? Turning Point Suffolk’s families team is looking for an experienced worker to join the team to offer support to families who are affected by Substance use and have complex needs.,and

As an ARP – Families and Complex Needs we offer a starting salary of £27,300 rising each year in line with our pay progression salary bands, rising to £31,937 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). 

We are a countywide service and you can be based at Bury St Edmunds, Ipswich or Lowestoft.

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Whether you are looking to progress into a management and leadership role at Turning point we will support and encourage you on your career journey.

Role Responsibility

• Carry a designated caseload of families with complex needs
• Conduct assessments of need and risk assessments and formulate risk management plans and recovery plans that recognise the personal recovery goals of the family; 
• Effective partnership working and coordinate multi-agency meetings when appropriate;
• Offer family focused interventions that are underpinned by evidence and build on best practice;
• Participate in meetings and be confident and competent at presenting cases orally and through written reports;  
• Coach Recovery workers and trainee recovery workers as to how to write and present good quality analytical reports;
• Support the learning and development of Trainee and Recovery Workers, providing specialist input into the internal planning and pathway meetings and relevant external meetings; 
• Provide shadowing, mentoring and coaching to staff to support their development, learning and interventions;
• Being known as a knowledgeable in a designated specialism within the service for families with complex needs;
• Ensuring achievement of key performance indicators relevant to your role;
• Delivering internal and external learning events and representing Turning Point nationally if required in your specialist area. 
• Create pathways and processes for engaging with external agencies to create a legacy support network for the family;

Role specifics:

• Actively participate in complex families multi-disciplinary team meetings and other service meetings, offering support and guidance to colleagues, to chair such meetings in absence of Team Leader
• To undertake specialist family audits around an area of service development collaboratively with the team leader
• Undertaking observations of group and 1:2:1 session of colleagues and providing feedback to support practice improvement
• Allowing Trainee and Recovery Workers to shadow and observe your own practice to support their learning and development
• To organise and run specialist groups across the county.

The Ideal Candidate

Essential Requirements:

• The ability to engage with a complex family caseload who are affected by substance use, quickly and effectively to build a strong working relationship
• To build strong professional friendships with external agencies to facilitate co location working and joint visitations; 
• Ability to manage own diary to cover whole county with an equitable service;
• To discover services in each location who can support your caseload and to build pathways and procedures to work effectively with the families needs at the centre;
• To understand contextual safeguarding and trauma informed care and put it into daily practice and support others to do so;
• High level of written and verbal communication skills as well as an ability to keep timely and concise records;
• Access to a car and a driving licence as the role is county wide and will include travel outside of public transport hours and to locations not covered by it;
• The ability to organised, advertise and run group sessions at a time that suits the families

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 31 days’ paid holiday a year, increasing with each year of service up to 33 days
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point