Job Introduction

At Turning Point, we support people across England with mental health issues. We make a real difference to their lives as we introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training and education you need to progress in your career with us.

Pendlebury House is part of Turning Point, a leading Health and Social Care Organization and a Registered Charity. We are located in a community setting in Swinton, Manchester.

Pendlebury House is an independent hospital and offers packages of rehabilitation to informal and detained service users under the MHA, treatment and care to males and females who experience severe and enduring mental health needs. We aspire to work in true partnership with our SU’s. We encourage everyone to reach their full potential, whilst working towards personal recovery goals. Ultimately our aim is to reintroduce and maintain daily living skills alongside the psychosocial interventions necessary to equip people to live more independently in the community

Role Responsibility

You will provide timely and accurate provision of administrative support to the service. You will need to communicate clearly and effectively on all levels with the service user group and with your colleagues through different types of correspondence. You will be responsible for keeping accurate records, providing monitoring reports when needed and other administrative tasks such as petty cash, scheduling diaries and taking minutes in confidential meetings. You will also be responsible for ordering and stock control of office supplies for the service and you will be expected to manage your own workload. 

The Ideal Candidate

At a practical level, you'll need good IT and communication skills including numeracy and literacy in order to produce a variety of reports.

Being organised and punctual is a vital part of the role and along with clear communication skills

Ideally, you will have experience working within the health and social care sector with administrative knowledge and skills.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

We know reward looks different to each person and so whether it's a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future, with a blended approach of self-lead learning, experiential learning or more formal learning opportunities
• 29 days’ paid holiday a year, increasing with each year of service up to 31 days (31days’ paid holiday a year, increasing with each year of service up to 33 days from September 2024). Plus the option to buy additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. 

Turning Point