Job Introduction

Part Time: 2.5 Days Per Week/18.5 Hours Per Week 

(Monday and Tuesday 9-5 and Wednesday 9-12:45)

Turning Point has been providing drug and alcohol services to adults and young people in Suffolk since 2015. We aim to increase the number of substance misusing clients entering and successfully completing treatment, reduce substance related harm and improve the quality of life for our clients, their families and communities. 

At Turning Point, we support people across the UK with substance misuse issues. As an Administrator, you’ll make a real difference to their lives as you develop the personal, flexible and realistic support packages they need to help turn things around. Passionate about people, you’ll enjoy the scope and support to enhance your own life too, as you make the role your own as part of a friendly and multidisciplinary team.

Role Responsibility

You will be responsible for contributing to the overall success of the services objectives and maintain effective service delivery. Your duties will include but are not limited to the following:

• Generating accurate and timely prescriptions
• Booking medical appointments
• Minutes for the service, with an emphasis on clinical based governance
• Financial tasks such as purchasing, dealing with petty cash, and processing purchase orders.
• Database and Excel spreadsheets data entry
• Clinical room checks and item orders
• Supporting the wider team with general Administration and ad hoc tasks on a daily basis.

The Ideal Candidate

We are looking for a confident communicator who can prioritise a varied workload and provide wide-ranging clinical administrative support – it is vital that you are able to achieve this without losing your methodical attention to detail and accuracy. Making sure everything runs smoothly will be at the heart of what you do.

We are looking for a dynamic, solution focused, problem solving individual with the ability to both follow work instructions and use own initiative. You will be expected to be able to work to set targets and deadlines that the service requires and adhere to policies and regulations. You will be able to manage your time effectively, while equally having the ability to adapt priorities and be flexible.

Working closely with our Clinical and Administration Team, you will deal with a large number of professionals every day; therefore it is important you have ability to thrive in a busy, challenging environment and can communicate in a positive and professional manner. People skills and ability to maintain confidentiality are crucial.

Calculating figures and attention to details is a must when collating, entering and monitoring various data onto our recording systems. You will have experience with databases and knowledge of Microsoft Applications, especially Excel, Word and Outlook. Demonstrating organizational and IT skills will be important and imperative.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we receive sufficient applicants before the advertised closed date.

Turning Point