Job Introduction

At Turning Point, we support people across England with mental health issues. We make a real difference to their lives as we introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training and education you need to progress in your career with us.

Hertfordshire Community mental Health Services (HCMHS) provides support to adults over the age of 18 with mental health issues and complex needs, including people affected by drug and alcohol misuse, those with a learning disability and their carers and families. We visit people in their own homes as well as a residential service or meet at community locations across the area and working together, we design a support package with goals that evolve with people's changing needs and wishes.  We offer high quality support, to help people take control, improve the quality of their lives and face the future with confidence.  No matter how complex a person's needs, whether they've tried support services or not in the past, we can provide person-centred support that helps individuals decrease isolation, increase independence, learn new skills, integrate into the community and make the most of every new opportunity.

Role Responsibility

To manage telephone calls and remain calm when clients are in crisis.The position will also involve dealing with petty cash and rent accounts. Taking minutes at confidential meetings as well as managing a data base accumulating information for reports and analysis.

The Ideal Candidate

We are ideally looking for someone who is competent with Microsoft packages and can work independently to assist in the busy running of office environments.

At a practical level, you'll need good IT and communication skills including numeracy and literacy in order to produce a variety of reports.

Being organised and punctual is a vital part of the role and along with clear communication skills

You will need to have your own transport as the role will initially be based in Stevenage but may require travel between our Hubs in Stevenage and Welwyn Garden..

About us

At Turning Point, we support people across England with mental health issues. Passionate about people, you’ll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training and education you need to progress in your career with us.

Running health and social care facilities and services on a not-for-profit basis, we invest every penny back into our care - and our people. So, if you're ambitious and focused on helping people with mental health issues, join us as and add real value their lives, as well as your own. 

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

What benefits will I receive?

• Comprehensive Learning and Development opportunities - we are Investors in People Silver accredited
• 28 days holiday, increasing with each year of service until 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including, bike to work schemes and season ticket loans
• Competitive Pension and Life Assurance scheme
• Employee Assistance Programme and access to online Health and Wellbeing support
• Flexible working patterns to support work/life balance
• Access to a wide range of discounts including Cinema, Groceries and Gym.

Turning Point