Job Introduction

At Turning Point, we support people across the UK with Substance Misuse issues. Your administration skills will make a real difference to the lives of people we work with. As an Administrator with the HMP Thameside substance misuse service, you will provide wide–ranging administrative support to our team, so that they can focus on delivering person–centred services that enable our service users to achieve their potential.

Based at our HMP Thameside Service you’ll support the operations team by answering calls, maintaining accurate records and helping us to continually improve our performance. Offering plenty of variety, this rewarding role will involve inputting, checking and uploading data onto the NDTMS system along with collating information for reports. There will also be opportunities for minute taking, generating and processing invoices, dealing with incoming and outgoing post, ordering supplies and petty cash.

The role is based at HMP Thameside, a Category B male prison in South London. At HMP Thameside, we provide an integrated model of psycho-social and clinical support, which is evidence based and focused on meeting complex individual needs.

The role's core hours are Monday to Friday. As the role is based within HMP Thameside, you will need to gain full clearance for working in prison (including both DBS and MOJ clearance checks).

Role Responsibility

Main responsibilities will include and not be limited to, handling data and entering into bespoke systems such as NDTMS. Maintaining spread sheets and creating reports for the Operations manager around data collected. Analysing the collected data and making comparisons over specified time periods.

Working in an office receiving / answering calls, you will be an integral part of the team keeping paperwork current to specification, filing, minute taking in meetings, send and receive confidential paperwork to partner agencies internally and externally, regularly engaging with other services supporting with queries, ordering of equipment for the office and supporting the team where needed.

The Ideal Candidate

We’re looking for a confident communicator who can prioritise a changing workload, comfortable with inputting data, with the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and a supportive team player with a keen attention to detail, impressive administration skills and a good understanding of Microsoft Office, including Excel spread sheets.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point