Job Introduction

Fixed Term Contract - Up to 12 Months 

At Turning Point, we support people across the UK with substance misuse issues. Your administration skills will make a real difference to the lives of people we work with. As an Administrator with the Drug and Alcohol Wellbeing service (DAWS), you will provide wide-ranging administrative support to our diverse team of wellbeing workers, clinical staff and management so that they can focus on delivering person-centred services that enable our service users to achieve their potential.

Running services on a not-for-profit basis, we invest every penny back into our care and our people. Develop your skills and career and take in this key role in our DAWS service and help to make a big difference in your local community.

Role Responsibility

You will be the face of DAWS, meeting and greeting service users on reception and ensuring all telephone calls are dealt with efficiently and professionally.You'll support the team by answering calls, maintaining accurate records on our client database and helping us to continually improve our performance. Offering plenty of variety, this rewarding role will also involve minute taking, generating and processing invoices, dealing with incoming and outgoing post, making travel and accommodation arrangements, ordering supplies and petty cash.

The Ideal Candidate

We're looking for a confident communicator who can prioritise a changing workload, welcome service users and provide high quality administrative support. Comfortable talking to service users, you should be customer focused with the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and supportive team player with keen attention to detail, impressive administration skills and a good understanding of Microsoft Office, including Excel spreadsheets.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point