Job Introduction

At Turning Point, we support people with learning disabilities and complex needs across the country. Your administration skills will make a real difference to the lives of people we work with. As an Administrator with Turning Point in Carlisle, you will provide wide-ranging administrative support across our teams providing support to individuals in their own homes with a learning disability and complex needs; so that they can focus on delivering person-centered services that enable the people we support to achieve their full potential.

Role Responsibility

About the role:

Making sure everything runs smoothly at the heart of our learning disability services, you’ll support the operation from our Carlisle office. This will include providing a warm welcome to service users at our premises, answering telephone calls, maintaining accurate records and helping continual focus on improving performance.

This rewarding and varied role will support our service managers through a variety of administrative tasks - from generating and processing invoices to dealing with newsletters, travel, accommodation, post, stationery, petty cash, and minute-taking.

The Ideal Candidate

About you:

We’re looking for a confident communicator who knows how to prioritise a varied workload; somebody who can welcome the people we support and also provide wide–ranging administrative support across two teams.

You must have strong interpersonal skills, the ability to maintain confidentiality and gather management information, and meet deadlines under pressure. You must be highly organised and a real team player, with keen attention to detail, and a good understanding of Microsoft Office and Excel.

Running services on a not-for-profit basis, we invest every penny back into our care and our people. If you are looking for an administrative role where you will be able to develop your skills and career and help to make a big difference in your local community, then this new post we have available in Swindon could be for you.

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point