Job Introduction

Please Note: A Full UK Driving License and Access to a Vehicle is an Essential Requirement.

Turning Point has been providing drug and alcohol services to adults and young people in Suffolk since 2015. We aim to increase the number of substance misusing clients entering and successfully completing treatment, reduce substance related harm and improve the quality of life for our clients, their families and communities. 

Turning Point Suffolk is seeking a full time Administration Team Leader to be based at the Ipswich service. 

Turning Point is committed to the ongoing professional development of all our staff. You will receive a warm welcome, support, training, supervision and the chance to thrive in a lively and aspirational service.

Running health facilities and services on a not-for-profit basis, we invest every penny back into our care - and our people.

Role Responsibility

The administrative team are essential to the smooth running of the Suffolk drug and alcohol service.  They undertake multiple invaluable tasks including clinical, data and general administrative duties. Your role, as an Administration Team Leader, will be to lead and support the administrative team whilst also being a part of the Suffolk leadership team and providing support to the Suffolk managers. 

The Ideal Candidate

You will have recent managerial, supervisory and administrative experience.  You will be able to demonstrate leading and developing a busy and varied countywide team.  You will need to be competent in managing work delegation and drive the administration team forwards.  You will need to be able to work as part of a team as well as being able to work independently. 

A high degree of self-motivation, flexibility, initiative and decision making skills are essential.  You will need good problem solving, planning and organising skills.  You will need to be able to manage change and have a solution focused can do approach.  You will need to be able to communicate effectively and appropriately using a variety of means to build effective working relationships internal and external to the service. 

You will have excellent IT knowledge and skills, including experience MS Office as well as various experience of using database systems.  General duties will include diary management, HR responsibilities, support with contract management, attending and supporting with meetings. 

Essential Requirements:

• Strong leadership skills
• Experience of working in an administrative background
• Experience of working in the health and social care sector
• Experience of supervising team members
• Excellent interpersonal, verbal and written communication skills are essential
• Excellent knowledge of IT systems, including Microsoft Office
• Ability to organise self and others to work to agreed deadlines
• An effective multi-tasker with the ability to prioritise and handle multiple projects and daily activities.
• Being a car driver is essential as is a willingness to travel throughout Suffolk

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym membership

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point